Welcome to AgileCoa.ch ("AgileCoa.ch", "we", "our", or "us"), a product owned and operated by Agile Coach Private Limited, India.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use AgileCoa.ch, our website, applications, and related services (collectively, the "Services").
By accessing or using AgileCoa.ch, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
When you use AgileCoa.ch, we may collect:
- Full Name
- Email Address
- Country
- Profile Information
- Account Preferences
- Prompt Library Content
- AI-generated content
- Support requests and communications
Authentication Information
If you sign in using Google, we may receive:
- Name
- Email Address
- Profile Picture (if available)
We only access information necessary to create and manage your account.
Payment Information
When purchasing a paid subscription, payments are securely processed by Razorpay. We do not store your complete credit card, debit card, banking, or payment credentials.
We may receive limited payment-related information such as:
- Transaction ID
- Payment status
- Subscription status
- Billing details required for invoicing and compliance
Payment information is handled according to Razorpay's security and compliance standards.
2. Information Automatically Collected
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referring URLs
- Usage Analytics
- Session Information
- Error Logs
This information helps us improve platform performance, reliability, and user experience.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Authenticate users
- Provide AI-powered features
- Generate prompts and recommendations
- Save your prompt history and libraries
- Process subscriptions and payments
- Provide customer support
- Improve product performance
- Prevent fraud and abuse
- Comply with legal obligations
- Communicate important updates and service notifications
4. AI-Generated Content
AgileCoa.ch uses artificial intelligence technologies to generate content, recommendations, templates, analyses, and suggestions.
Information submitted to AI-powered features may be processed through trusted AI service providers to deliver requested functionality.
Users are responsible for reviewing AI-generated outputs before using them in professional, legal, financial, or operational decisions.
5. Email Verification & Account Security
To protect the platform from spam, abuse, and fraudulent activity:
- Email verification may be required.
- Google Sign-In users may also be required to verify their email addresses.
- Accounts suspected of abuse may be restricted or suspended.
8. Payment Processing
For paid plans, payment transactions are processed by Razorpay Payments Platform.
Razorpay may collect and process payment information in accordance with its own privacy policy and applicable financial regulations.
We recommend reviewing Razorpay's privacy practices before making a purchase.
9. Data Retention
We retain your information only as long as necessary to:
- Provide our Services
- Maintain account functionality
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
10. International Users
AgileCoa.ch serves users globally. Your information may be processed and stored in countries where our service providers operate. By using our Services, you consent to such transfers as permitted by applicable law.
11. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be 100% secure.
12. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent where applicable
- Request a copy of your data
To exercise these rights, please contact us using the details below.
13. Children's Privacy
AgileCoa.ch is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
14. Third-Party Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any external services they access.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes occur, we will update the "Last Updated" date and may provide additional notice through the platform.
Continued use of AgileCoa.ch after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Questions about your data? We're here to help.
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